When booking an appt. a credit card or e-transfer of the full appt. fee is required. 

PAYMENT IS AVAILABLE THROUGH... E-transfer or Debit. 

To purchase a gift contact-free please use E-Transfer or E-Gift Card.  

Deposits are non refundable.

Cancellation & Spa Policies

Spa Policies

BOOKING

When booking  you will be asked for a c​redit card or e-transfer with the full appt. fee.  If you cancel or reschedule with less then 48 hrs. (unless you are sick) you will be charged the total amount of appt.    If you cancel or reschedule with more then 48 hours the deposit will remain on your account and can be used for future appts.  All deposits and gift certificates are non-refundable.

Office policy is still if you leave Canada you must wait 2 weeks for an appt.

~~SAULT MICHIGAN FOR A DAY TRIP IS OK.~~

If you are scheduled and leave you must let me know asap. If not enough notice is given then payment must be made 

for appt. that must be cancelled. Thank you for understanding.  In order to provide you and other clients with an excellent experience and access to appointments, I ask that you understand that your appt. time is booked for you alone.  Therefore, I must adhere strictly to this cancellation policy to be able to serve all of my clients.

By booking your appt. you are accepting the conditions of this cancellation policy.  I truly appreciate your business.

AMENDED CANCELLATION POLICY FOR A LIMITED TIME ONLY!

IF YOU ARE NOT FEELING WELL IN ANY WAY RESCHEDULE YOUR APPT. FOR THE SAFETY OF ALL CLIENTS.

TRY TO DO THIS 48 HRS IN ADVANCE FOR RESCHEDULING PURPOSES.

IF YOU JUST NEED TO RESCHEDULE THEN 48 HOURS IN REQUIRED.

This includes changing the type and length of the session booked. Cancellations left after hours on voice mail or email will be deemed to have been received the next business day.

If you cancel within 3 hours of the appt. you may be charged to total amount.  After which time the next appointment cancelled a full charge will apply.

No show appointments will be charged the full service fee.

Debit or E-transfer only. All prices are subject to hst. Thank you for understanding.

PLEASE READ THE FOLLOWING NEW PROCEDURES:

1. IF YOU ARE FEELING ILL IN ANY WAY, please reschedule your appointment for when your symptoms are gone.

2.  On your first appt. you will need to provide proof of 2 covid vaccines.

3. When I book your appt. and before you enter office I will be asking you to take a covid survey.

4.  IF YOU HAVE BEEN OUT OF CANADA OR HAVE BEEN IN CLOSE CONTACT WITH SOMEONE WHO HAS PLEASE  BOOK FOR 2 WEEKS AFTER YOU RETURN. 

If not enough notice is given for booked appt. fees will apply.  Sault Michigan for a day trip is ok.

5. Clients must sanitize their hands upon entering office.

6. Surgical Masks MUST be worn through service. Please wear a fresh mask.

7. I will be wearing a mask the whole service.

8. High-touch surfaces will be cleaned and disinfected in between each client.

9. No Cash will be accepted. Debit, e-transfer only. 

10. Clients are not permitted to bring guests including children.

11. Please arrive only 5 mins before appt. 

12. Services on the face are not being offered at this time including facials and sinus relief treatments.

13. Walk in clients are not accepted.

14. Magazines, tea/water service is unavailable at this time.  You may not remove mask to drink in office.